Personalizing the Remote
We'd scope out on the web what we'd focus on for the next visit. Explain the new concepts, preview what we'd be going over at the beginning of the week, point out the required decisions. All ODOT users had access to the information prior to Nick and me flying in.
On Day 1 we'd meet as a (large) group, present, discuss, and identify decision paths. We would then break out to meet with subgroups for topical decisions, and work the middle of the week resolving issues with stakeholders and refining the vision.
Thursday nights I generally would update the website with decisions made for the week, decisions still needing resolutions, and subscopes getting attention next.
Friday morning we'd have a general meeting discussing the week's progress and identifying any items needing in-person attention prior to us leaving.
We held on-sites more frequently early as we were establishing trust and identifying primary stakeholders and leads. As the project progress, we were able to meet less frequently because we had very effective remote collaboration.