We have two primary values in our careers: our Subject Matter Expertise and our communication effectiveness. 

Trust is earned by early, clear and consistently accurate communication.  I like to share as broadly as I can (respecting the comfort levels of the stakeholders).

I've been authoring websites since 2000 to sell services and manage projects.  It's my preferred medium for sharing information broadly.  I also implement via the less capable internal corporate communication tools (Teams, Sharepoint, Communities, etc.).  For example, Bentley said "we are currently constrained to deliver our Onboarding Blueprints via our Communities."  Visit the User Success Onboarding and Adoption Wiki.  I built out the framework and populated the Civil pages and other Design Integration pages. It's currently supported by a wide corps of colleagues.

 

Concerning Agility: I do the hard stuff. I do the weird stuff.

I run with it and deliver results. 

I use my experience to implement and share Best Practices.

 

At my first job, I started with a shopping center layout and grading.  My boss did the first pass of the drainage calcs on his custom spreadsheet (of course!).  I saw what he was doing with it and just ran with it.  He didn't have to intervene any further with the drainage (just review and sign and seal).  He was impressed that I didn't let little things derail me.  I would identify the decision point, make a decision, continue working and at first opportunity ask him to confirm or adjust the decision.  No latency, quick feedback and easy revision.  Effective and reliable.

City of San Diego Engineering Services.  The City's Program Manager: "I knew that if Jeff got assigned the project, it would get done and done well."  Effective and reliable.

Intergraph:  Was named Certification and Support Lead for our nascent Hydraulics products.  It was clear that we needed to make a hydraulic jump in capability: the software stopped processing if the network ever got surcharged.  Helped develop that capability.  Dove DEEP into the code to verify accurate calculations.  InSpan: the new Bridge Product.  Ceritified calcs via spreadsheet.  InRail: helped Certify that program.  In fact, spent three weeks in England with a team from all over Europe (they made fun of me for never actually having been on a train (other than the one at Disney)).

HNTB: Girder Clearance for Bridge work.  Helped change how the young engineers (we were losing them in droves) worked with the older engineers (our old school paper-based design methods turned our young engineers into drafters).

Consulting for decades, I've gotten very good at getting dropped in and hitting the ground running.

City of San Diego:  getting GIS and InSewer to work together to meet EPA Secondary Treatment Waiver.  Defining, Designing, Authoring Training Systems for Intergraph/Bentley software (InRoads, InFlow, InSewer, and Storm&Sanitary).  Training.  Managing those Projects.

Independent InRoads and Storm&Sanitary Training: running a successful consulting company, traveling all over the country (and to Venezuela) transforming organizations (I shut it down to work locally).

CalTrans.  CAiCE software (ack!).  My manager "I was skeptical that outside Staff Augmentation would work, but Jeff showed that it could be done.  Well."  Put together systems to automate their disparate drainage processes.  

Kimley-Horn: migrated them to MicroStation/InRoads v8, solved and documented the hard engineering, developed their training intraweb and taught the engineers

Bentley: the first Advanced InRoads training, Drainage, Site Modeler, the first OpenRoads training courses (and course delivery), transformed to modular and OnDemand-capable training courses, IACET-certification, Quality Standards, Workspace Development.  Helped Transform how we deliver content to learners (Blueprints).