Innovation - Walking the Walk
"Innovation is our Differentiator"
Are you driving it or are you merely hoping for it?
When selling services, from the individual level all the way up to the MegaProject level, there are a couple different marketing strategies:
- "We will help you make more money by helping you with your current core business."
- "We will help you make more money by helping you expand your business."
Offer your clients something your competitors don't (innovation): the ability to offer their clients a differentiator (innovation!).
"Innovation" can differentiate both the quality of service and the perception of those services.
But...
is your innovation a lingering legacy or are you committed to a culture of Innovation?
Do your services inspire a Culture of Innovation?
Does your Culture change Culture?
You've talked the Innovation talk, are you walking the Innovation walk?
You have Innovators on your staff. You have "uplifters" on your staff.
Can your innovators innovate?
Can you uplifters lift up?
Does your culture empower them or does your culture inhibit them?
It starts with your business model.
- Details
- Parent Category: Leadership
- Category: Leadership-Organizational
Why am I Here? (in front of class)
One of the first things I do when I start an on-site class is ask:
"Why Am I Here?"
- What value do I add by being here?
- Why did your company pay me money to teach you something that is available for free?
- Videos of these lectures and exercise are availble online. In fact, in many of them, I'm the narrator (unlikely now, but common at the time).
- Why Am I Here?
- It forces staff to spend the time 24, 32 or 40 hours taking the training.
- I can answer "detail" questions and provide context.
- I diagnose, triage, and curate. There is a LOT of content available, some of it is critical to you, much is not. Some has a negative consequence. The first hour I spend focused on learning your needs, picking appropriate foundational material to work through for the first day. Over the course of the day (and the next), I refine my understanding of what you need and then find the best material available. Generally if there is a day 4, I've got some new custom exercise that fill the biggest gap in the material that fits your needs.
- I can translate the generic workflow to how you do things or how you should be doing things for your projects' unique or quirky needs.
- Details
- Parent Category: Leadership
- Category: Training
The Six-Ball Juggle
The Six-Ball Juggle
Designing Better workflows
Summary (the Takeaway)
How do you:
-
- Simplify the Project
- Speed the Workflow
- Improve Quality
- Solve Resource Issues
- Improve Morale
- Prevent my biggest regret as a Parent
Juggle fewer balls.
Do this:
-
- Skeptically re-evaluate your assumptions about the requirements.
- Be skeptical that your Six Ball Juggler's workflow is actually the best workflow.
- Bring in Circus Experts, talk to Entertainment Experts, Talk to Peers.
- Design your workflow for Quality
- Design your workflow for Clarity
- Design your workflow for multiple talent threshholds
- Design your workflow to be sustainable
Here's the Powerpoint Presentation: The Six-Ball Juggle (slideshow)
- Details
- Parent Category: Leadership
- Category: Insight
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